Home Infolets - Internet Innovations Explored Search

Re: Add a Spell Checker to your Web Site

by Lionel D on Thursday May 29, @05:14PM
Really i can not understand how you can say that you have thousands of satisfied costumers where since 3 weeks im trying to get technical support from Wall Street Wise Software , including emails, help desk system messages and even phone calls, all to request the Brisith English Dictionary.

Here are some examples of how your company works:
- Not Answer to the Contact Us Messages.
- Not Answer to the Emails.
- Not Answer to the phone, you run an Answer machine.

And of course, thanks to you i can not finish one application because if you dont note, here in England we speak British English.
Really im surprised of the guts that you have to say that you have Thousands of satisfied costumers while you dont give the proper support to your costumers.
Still i have the hope that some day your company will attend the phone, or answer some emails or technical support request, but believe me that im will contact consumer goverment agencies in the USA to complaint.
  Related Links
  • Other articles on Web Apps
  •   Recent Stories

    The Fine Print: Infolets posters grant Infolets an independent copyright on their postings, and retain their own copyright. Posters retain full responsibility for their postings.
    ( Reply )

    Re: Add a Spell Checker to your Web Site

    by Refund Approved on Thursday May 29, @08:07PM
    You purchased JSpell on May 19th. It has not been four weeks since purchasing. In that time, we have relocated our offices, changed our phone systems and had a major U.S. holiday. If you would like a refund please let me know.
    [ Reply to this ]
    • Re: Add a Spell Checker to your Web Site - Hell

      by Lionel D on Wednesday June 04, @01:36PM
      Instead of waste your time counting the days between the purchase date and the message date (that anyway is excesive), why dont answer the message that i sent like reply on May 29? I will remind you in case that you forgot, we dont a refund, we want the British English version like you stated in your page , we invest time and money to use your product so please send me that version.
      And really this time dont waste your time inventing an excuse, i dont care if you can not answer the emails because was the national day of the soap operas in the USA or something like that, the only thing that i care about the product that i payed for and the time that we invest in the development of the web.
      And seriously , i think that you are bussinesman and know like consumer i have rights, so please try to sort this ASAP, because really this discussions are a waste of time and each time is going worst and is very easy to sort it out : just sending the proper software.

      Kind Regards

      [ Reply to this ]

     
    The Fine Print: Infolets posters grant Infolets an independent copyright on their postings, and retain their own copyright. Posters retain full responsibility for their postings.
    ( Reply )

    Copyright © Infolets 2000 - 2011. Infolets is a project of David Rubin