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Re: Add a Spell Checker to your Web Site
by Wall Street Wise Software on Tuesday July 10, @10:35PM
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We have literally thousands of satisfied customers and repeat customers. Perhaps you were using a beta version of the product from an earlier release. If you are having any type of support issues with the product please contact us directly at support@wallstreetwise.com. As an added support tool we also maintain an active Yahoo Instant Messenger link for support accessible from our JSpell spell checker web site http://www.jspell.com and we maintain a Yahoo club for JSpell at http://clubs.yahoo.com/clubs/jspellspellchecker.
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Re: Add a Spell Checker to your Web Site
by Mike on Thursday May 09, @09:32PM
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Jspell is not all that is it cracked up to be. I am not impressed with them!!!! The programmers are minor leagers trying to get in the pros!!!!
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Re: Add a Spell Checker to your Web Site
by The Solution Cafe on Thursday May 09, @09:40PM
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If you have any direct experience with the product please provide details. You may use our support form at Spell Checker Chat Support for any problems. We also provide support by telephone, email and PC/Anywhere.
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Re: Add a Spell Checker to your Web Site
by John Ferson on Monday July 01, @06:03PM
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Ya and it takes a week to get a response! Never got a call back from your technical guys, just got on a spam list.
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Re: Add a Spell Checker to your Web Site
by Concerned Citizen on Thursday October 31, @05:20PM
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I've yet to get the product to unzip from it's archive!!! Those guys are no where to be found!!! They Run the business out of the back of a Van (I'm assuming)
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Re: Add a Spell Checker to your Web Site
by try on Thursday November 07, @08:08AM
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try this one, it is free
http://www.samroach.com/downloads.html
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Re: Add a Spell Checker to your Web Site
by Lionel D on Thursday May 29, @05:14PM
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Really i can not understand how you can say that you have thousands of satisfied costumers where since 3 weeks im trying to get technical support from Wall Street Wise Software , including emails, help desk system messages and even phone calls, all to request the Brisith English Dictionary.
Here are some examples of how your company works:
- Not Answer to the Contact Us Messages.
- Not Answer to the Emails.
- Not Answer to the phone, you run an Answer machine.
And of course, thanks to you i can not finish one application because if you dont note, here in England we speak British English.
Really im surprised of the guts that you have to say that you have Thousands of satisfied costumers while you dont give the proper support to your costumers.
Still i have the hope that some day your company will attend the phone, or answer some emails or technical support request, but believe me that im will contact consumer goverment agencies in the USA to complaint.
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Re: Add a Spell Checker to your Web Site
by Refund Approved on Thursday May 29, @08:07PM
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You purchased JSpell on May 19th. It has not been four weeks since purchasing. In that time, we have relocated our offices, changed our phone systems and had a major U.S. holiday. If you would like a refund please let me know.
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Re: Add a Spell Checker to your Web Site - Hell
by Lionel D on Wednesday June 04, @01:36PM
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Instead of waste your time counting the days between the purchase date and the message date (that anyway is excesive), why dont answer the message that i sent like reply on May 29? I will remind you in case that you forgot, we dont a refund, we want the British English version like you stated in your page , we invest time and money to use your product so please send me that version.
And really this time dont waste your time inventing an excuse, i dont care if you can not answer the emails because was the national day of the soap operas in the USA or something like that, the only thing that i care about the product that i payed for and the time that we invest in the development of the web.
And seriously , i think that you are bussinesman and know like consumer i have rights, so please try to sort this ASAP, because really this discussions are a waste of time and each time is going worst and is very easy to sort it out : just sending the proper software.
Kind Regards
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Re: Add a Spell Checker to your Web Site
by Craig on Tuesday December 02, @07:25PM
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My company purchased JSpell back in October. The folks at JSpell had no trouble taking our order and allowing us to download the binaries. Since then, they have not returned ONE phone call. When you call the Solution Cafe, they give you some bogus crap about moving. The call service refuses to give a pager number and says they will "forward a message to JSpell." There is a bug in JSpell's client code (a scroll bar is missing) that should take five minutes to fix. I guess they're too busy getting ready for next year's hurricane season.
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